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Shipping & Handling
All orders will be processed within three business days from the day they are placed. All orders placed over the weekend are shipped the following week. We ship by USPS. Average time for delivery by USPS Priority Mail is 3-5 business days. You may choose to ship by 2 day Express Mail. The following are our U.S. shipping and handling rates per address. Please email us for International Shipping Rate quotes at swim@islandfishtales.com for international orders
Returns
Quality is very important to us. We guarantee our merchandise to be free of manufacturing defects, and will gladly accept returns of unworn, unwashed, or defective merchandise for full exchange or store credit within 30 days of original purchase. Returns must be accompanied by the original receipt. If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price.
Our return address is:
Fishtales Returns
PO Box 4273
Honolulu, HI 96812
If you do not have the packing slip, please include the following information with your return:
• Your name and billing address
• The name, address, and zip code of the person who placed the order, if it was a gift
• The original purchase price and approximate date of the purchase
• The item number of the merchandise, if available
Shopping Online
All information collected for billing and shipping are kept private and secure. All orders are placed through a secure server. Information will not be released to third parties.
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